Our Policies

Part 1: Terms and Conditions

Terms and Conditions for Trade Foresight defines the legal relationship between its owners, registered users and between registered users.

Chapter 1 - Business Identity Management

This chapter covers the following areas related to Business Identity Management.
Section 1: Acceptance of Terms
Section 2: Scope of Service
Section 3: Verification by Contacts
Section 4: Change, Suspension and Termination of Service
Section 5: Governance of Disputes related to Business Identity Service

Section 1: Acceptance of Terms

Article 1: This Agreement applies to registered users of Trade Foresight (www.tradeforesight.com) (the "Users"). All rules and terms and conditions applicable to Trade Foresight shall also apply to the Business Identity Service. Users who join Trade Foresight and use Trade Foresight services shall be regarded as having read, fully understood and accepted the terms and conditions of this Agreement.

Article 2: If a user wishes to activate the Business Identity Service voluntarily, he/she shall accept the terms of this Agreement and complete the Business Identity application process. If a user clicks to agree to the terms of this Agreement during the application process, he/she will be regarded as having entered into an agreement with the operating entity of Trade Foresight and fully accepted all the terms set out herein.

Article 3: This Agreement may be updated by Trade Foresight without any prior notice to you. The updated version will take effect upon publication. If a user disagrees with this Agreement and/or any amendments thereto, he/she may notify Trade Foresight to cancel the Business Identity Service. Once a user has started using the Business Identity Service, he/she will be regarded as having fully understood and accepted each item of this Agreement and become a member of Business Identity Service (a "Member").

Section 2: Scope of Service

Article 1: A Member shall be entitled to enjoy the Business Identity Service for a period of one year upon successful application.

Article 2: Trade Foresight will run a search based on the activities or information of the user. If there is a match, the user will automatically obtain the status as an Identity Verified Buyer or an Activity Verified Buyer. No consent from the user will be required. If the user refuses to participate in the Business Identity Service, he/she may notify Trade Foresight service team to cancel such service.

Article 3: Members will be able to see their verification status in My Profile.

Article 4: The verification status of a member is shown in the supplier inquiry interface. There are three categories of verification status:

  • Clause 1: Identity Verified Buyer - Buyers whose company name, address, registration number, contact person and job title have been checked and confirmed by Trade Foresight or a third-party verification agency within the past one year.
  • Clause 2: Activity Verified Buyer - Buyers that have conducted a qualifying amount of activities on the platform (RFQs, purchase orders, inspections) or have been endorsed by qualified business partners who are registered members.
  • Clause 3: Unclear Buyer - Buyers that have not had any of their information checked or confirmed by anyone.

Section 3: Verification by Contacts

Article 1: Members and Gold Suppliers may be invited to verify the identity of a buyer (as "Verifier") and shall confirm identity based on actual circumstances.

Article 2: A buyer can obtain Activity Verified status with endorsement from 3 qualified Verifiers. A Verifier must be an Identity Verified Buyer, an Activity Verified Buyer or a Gold Supplier for at least two years.

Article 3: A Verifier can only confirm the business identity of 20 buyers per month.

Article 4: If a Verifier is found to have made confirmations without basis, he/she will lose Verifier status permanently and Trade Foresight will record such fraudulent behavior. Trade Foresight reserves the right of final interpretation.

Section 4: Change, Suspension or Termination of Service

Article 1: The Business Identity Service may be terminated due to the following reasons:

  • Clause 1: Misconduct - Any member proven to be sending junk inquiries, making inquiries on banned products, fraudulent acts, phishing or sending voluminous ads.
  • Clause 2: Non-payment/failure to renew - Any member who fails to extend his/her subscription upon its expiry.
  • Clause 3: Verification not completed - Any member who fails to activate the verification process before expiry of his/her subscription.

Article 2: Notification will be sent to a member if his/her verification status is changed. If there is no notification, the verification status shown on Trade Foresight shall be conclusive.

Section 5: Governance of Disputes related to Business Identity Service

This Agreement shall be governed by the laws of Pakistan. Any dispute in connection with the Business Identity Service shall be subject to the exclusive jurisdiction of Pakistan courts.

Chapter 2 - Transactional Disputes

Section 1: Overview

Article 1: These Rules are formulated in accordance with the Trade Foresight International Platform General Provisions, Transaction Services Agreement, and Trade Assurance Services Rules to protect the rights and interests of Buyer and Seller with respect to online transactions on Trade Foresight.

Article 2: When a dispute arises between Buyer and Seller after an online transaction through Trade Foresight, and if either party submits their disputes to Trade Foresight, the following Rules will apply:

  • Clause 1: If Buyer and Seller agree upon alternate dispute rules, Trade Foresight has the right to decide whether those rules apply, except where they contradict Trade Foresight rules.
  • Clause 2: Notices related to disputes sent by Trade Foresight through the system, email, telephone, etc. constitute the basis for deciding the disputes.

Section 2: Definitions

Article 1: Trade Foresight International Platform refers to the website www.tradeforesight.com and mobile Apps.

Article 2: Online Transaction is as defined in the Trade Foresight Transaction Services Agreement.

Article 3: Purchase Contract refers to the agreement between Buyer and Seller for products and/or services on Trade Foresight.

Article 4: Quality Problems means the material, craftsmanship, and/or quality of products delivered by the Seller fails to meet the Purchase Contract, or there is damage, functional failure, missing parts or other issues preventing normal use.

Article 5: Inconsistent Description means product name, brand, model, color, specification, quantity, material, style, function, and/or other information delivered by the Seller are inconsistent with the product detail page, Purchase Contract, or communication records.

Article 6: Infringement means the products delivered by the Seller infringe upon the intellectual property rights of third parties.

Article 7: Customs Detention means products are attached, confiscated, destroyed, or detained by customs of the importing country due to restriction violations, declaration errors, product infringement, contraband control or any other provision customs deems fit.

Article 8: Return of Products and Refund means Seller refunds the full purchase price to Buyer after signing for receipt of the returned products.

Article 9: Partial Refund means the Seller refunds a portion of the purchase price to Buyer after Buyer signs for receipt of the delivered products.

Article 10: Refund means the Seller refunds the full purchase price to Buyer and negotiates with Buyer to determine whether to return the products.

Article 11: Date of Shipment as defined in the Trade Assurance Services Rules.

Article 12: Force Majeure means unforeseeable, unavoidable or insurmountable circumstances including natural disasters (typhoons, earthquakes, floods), anomalies (wars, riots, fires), and government actions (regulation, expropriation, requisition).

Section 3: Acceptance

Article 1: Dispute applications must be submitted within 30 calendar days after the Date of Confirmed Receipt of Products, or within 30 days of a closed-order notice.

Article 2: Trade Foresight may extend or remove time limits where suspected fraud (false shipment, serious quality deficiencies, etc.) or other necessary circumstances exist.

Article 3: Trade Foresight has the right to refuse the following applications:

  • Clause 1: Application not filed within the time limit.
  • Clause 2: A settlement was reached and performed, but either party changed their mind.
  • Clause 3: Buyer and Seller collude in bad faith to conduct false transactions or illegal acts.
  • Clause 4: After a Refund is processed, the Seller seeks to retrieve the products, causing a new dispute.
  • Clause 5: Claims exceeding the transaction amount (purchase price, inspection fees, shipping, bank charges), unless otherwise specified.
  • Clause 6: Applications Trade Foresight is unable to accept based on available evidence.
  • Clause 7: Disputes not related to an Online Transaction.
  • Clause 8: Other circumstances covered by special provisions in these Rules.

Section 4: General Rules

Article 1: Buyer and Seller must provide evidence within 3 working days of submitting or receiving a dispute notice. Evidence must be authentic, complete, relevant and legitimate.

Article 2: If either party submits false or forged evidence, or fails to submit evidence in time, Trade Foresight may terminate the process or decide based on available evidence.

Article 3: Only official Trade Foresight chat correspondence serves as basis for resolution. Offline or third-party communications are excluded unless both parties confirm their authenticity.

Article 4: Where correspondences and the offline contract contradict the Purchase Contract, the more recently agreed terms shall prevail.

Article 5: Agreed liquidated damages in the Purchase Contract will be supported. If such clauses contradict Trade Foresight rules, the higher damage provision shall prevail.

Section 5: Shipment

Article 1: The Seller shall ship products per the agreed shipment date, method, and delivery information as stipulated in the Purchase Contract.

Article 2: Where the Seller fails to ship on time, Buyer consent is required before shipping. If a Refund application is received before shipment, the Seller shall liaise with the Buyer or request Trade Foresight resolution.

Article 3: If products are not delivered or Buyer rejects them, the purchase price shall be refunded. If the Seller retrieves products, all resulting expenses and risk are borne by the Seller.

Article 4: If Buyer confirms receipt and later disputes on grounds of shipment breach, Trade Foresight shall not support such Refund applications, except where the Seller used improper measures to induce confirmation.

Article 5: Errors in delivery information provided by Buyer shift additional costs to Buyer. Trade Foresight shall not support late-shipment claims attributable to Buyer.

Article 6: Where customs clearance documents are not expressly agreed, the Seller must remind the Buyer to specify them. If not specified after the reminder, the Buyer bears the resulting risk.

Article 7: Where Force Majeure prevents timely shipment and parties cannot agree to continue, the purchase price shall be refunded.

Article 8: If products shipped via courier are not delivered within sixty days of shipment, the purchase price is refunded to Buyer. The Seller must contact the logistics company independently to retrieve products.

Chapter 3 - Fees and Payment

Section 1: Pricing and Payment Terms

Trade Foresight offers a subscription-based service. Our pricing plans and associated fees are clearly outlined at https://tradeforesight.com/pricing. Payment for the service can be made via credit card, debit card, or other approved methods.

Section 2: Free Trial and Auto-Renewal

Article 1: Trade Foresight offers a 7-day free trial period for new users. To commence the free trial, users must provide a valid credit card for billing purposes.

Article 2: During the 7-day free trial period, users may cancel their subscription at any time without incurring any charges.

Article 3: After the 7-day free trial period, users will be automatically charged for their chosen package unless they have cancelled their subscription prior to the end of the trial period.

Article 4: Trade Foresight offers both annual and monthly subscription options. Details of all available packages are available at https://tradeforesight.com/pricing.

Section 3: Refund and Cancellation Policy

Article 1: All payments made to Trade Foresight are non-refundable. Users may cancel their subscription at any time but will not be issued a refund for any remaining portion of the subscription period.

Article 2: Trade Foresight reserves the right to change its pricing and package options at any time. Changes will be effective immediately upon publication on the website. Users will be given the opportunity to cancel their subscription if they do not agree to the new pricing terms.

Section 4: Billing Responsibilities

Article 1: Users are responsible for keeping their billing information accurate and up to date. Trade Foresight shall not be liable for any charges incurred as a result of outdated or incorrect billing information provided by the user.

Article 2: If a user's credit card is declined or payment is otherwise not received, Trade Foresight reserves the right to suspend or terminate the user's account until payment is received.

Chapter 4 - Product Promotion

Section 1: Description of the Feature

Registered users of Trade Foresight have the option to promote their products on our dedicated "Product Promotion" section, which allows them to increase visibility and find the right partners for their business.

Section 2: Eligibility

Only registered users of Trade Foresight are eligible to use the "Product Promotion" feature.

Section 3: Restrictions

Users are limited to promoting up to 5 products per month on the "Product Promotion" section.

Section 4: Use of the Feature

Once a product is promoted, it will be included in our weekly newsletter, which has a large subscriber base. This allows traders to connect with interested traders who can contact them directly through the Trade Foresight platform to initiate discussions about possible deals.

Section 5: Payment

Users will be charged for this feature as per the pricing model outlined at https://tradeforesight.com/pricing. The applicable charge will be communicated to the user before they avail the feature.

Section 6: Cancellation and Refund

Users may cancel the promotion at any time. All payments for the Product Promotion feature are non-refundable.

Section 7: Disclaimer

Trade Foresight is not responsible for any deals or agreements made between traders as a result of using the "Product Promotion" feature. Any disputes arising from such deals or agreements will be resolved solely between the parties involved.

Chapter 5 - Service Level Agreement

Section 1: Availability

Trade Foresight guarantees that the service will be available 99.5% of the time, excluding scheduled maintenance and unplanned outages. If availability falls below this threshold in any given billing cycle, affected users will be eligible for a credit towards their next billing cycle.

Section 2: Maintenance and Updates

Trade Foresight may perform scheduled maintenance and updates to the service, which may result in temporary interruptions. Users will be notified of scheduled maintenance in advance, to the extent possible.

Section 3: Technical Support

Trade Foresight provides technical support to users via email at [email protected] during regular business hours. Response times may vary depending on the nature and complexity of the inquiry.

Chapter 6 - Indemnification

Section 1: User Indemnification of Trade Foresight

Users agree to indemnify and hold Trade Foresight and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the user's use of the service, violation of these Terms and Conditions, or violation of any rights of another party.

Section 2: Modification of Terms and Conditions

Article 1: Trade Foresight reserves the right to modify these Terms and Conditions at any time by posting the modified terms on the website. Continued use of the service after such modifications constitutes acceptance of the updated terms.

Article 2: Trade Foresight reserves the right to modify or discontinue the service, temporarily or permanently, with or without notice, and shall not be liable to the user or any third party for any such modification or discontinuation.

Article 3: Trade Foresight will notify users of any material modifications to these Terms and Conditions by posting a notice on the website or by sending an email to the address associated with the user's account.

Section 3: Governing Law and Jurisdiction

These Terms and Conditions shall be governed and construed in accordance with the laws of Pakistan, without giving effect to any principles of conflicts of law. Any disputes arising from or related to the use of the service shall be subject to the exclusive jurisdiction of the courts located in Pakistan.

Section 4: Mediation

Article 1: In the event of any dispute arising out of or in connection with these Terms and Conditions, the parties agree to attempt to resolve the dispute through mediation before resorting to litigation. Any dispute that cannot be resolved through mediation within a reasonable time frame will be resolved in accordance with the governing law and jurisdiction set forth herein.

Article 2: The parties shall mutually agree on a mediator. If the parties cannot agree on a mediator, the mediator shall be appointed by the relevant governing body. Mediation proceedings shall be conducted in accordance with the relevant rules and regulations of that governing body.

Article 3: Both parties shall equally share the costs of the mediator and any other costs incurred in connection with the mediation. All communications made during the mediation shall be confidential and shall be inadmissible in any subsequent litigation or other legal proceedings.

Chapter 7 - Miscellaneous

Section 1: Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any other legal notices or statements published by Trade Foresight on the website, constitute the entire agreement between you and Trade Foresight concerning your use of the service.

Section 2: Severability

If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Section 3: No Waiver

Trade Foresight's failure to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Trade Foresight in writing.

Section 4: Assignment

These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you without Trade Foresight's prior written consent. Trade Foresight may assign these Terms and Conditions without restriction.

Section 5: Force Majeure

Trade Foresight shall not be liable for any failure to perform its obligations where such failure results from any cause beyond Trade Foresight's reasonable control, including but not limited to mechanical, electronic or communications failure or degradation, natural disasters, acts of government, wars, or civil unrest.

Part 2: Privacy Policy

Trade Foresight ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use and share it, and what choices you have. It applies to our website (www.tradeforesight.com), web app (app.tradeforesight.com), and mobile apps (iOS, Android, Huawei AppGallery).
Last updated: 07 September 2025

1) Who We Are & Contact

Controller: Trade Foresight Global Information Solutions LLC

Email: [email protected]

We may appoint regional representatives as required by local law and will update this page when applicable.

2) What Data We Collect (Scope)

We collect the minimum data necessary to provide and improve our services:

  • Identity & Business Profile: name, company name, registration number, job title, country.
  • Contact: email, phone, postal address.
  • Account & Activity: RFQs, POs, messages via our platform, verification status, endorsements, profile settings, login timestamps.
  • Technical & Device: IP address, device IDs, OS/browser, app version, crash logs, cookies/SDK signals, usage analytics.
  • Files & Media (optional): documents you upload (e.g., certificates), profile photos.
  • Payment (limited): transaction references and outcome (we do not store full card numbers; payments are processed by PCI-compliant providers).
  • Support: content you submit to our help channels.

We do not intentionally collect sensitive personal data (e.g., biometric, health) and do not target children under 13 (or the applicable age in your jurisdiction, which may be higher, such as 16 in certain EU countries).

3) How We Collect Data (Methods)

  • Directly from you: account registration, profile completion, RFQs/POs, support, Business Identity verification requests.
  • Automatically: cookies, SDKs, analytics, crash reports, device settings (with consent where required).
  • From third parties: verification agencies, public/company registries, fraud-prevention partners, and endorsements from qualified members (per your platform features).

4) Why We Use Data (Purposes)

We process personal data to:

  • Provide core services (accounts, RFQs, POs, messaging, dashboards).
  • Business Identity features (identity/activity checks, showing verification status to other members).
  • Safety & compliance (fraud detection, misuse prevention, legal obligations).
  • Customer support & communications (service notices, incident updates).
  • Improve and personalize the website and apps (analytics, performance).
  • Marketing (optional) with consent where required — you can opt out anytime.
  • Legal claims & defense and to enforce our Terms.

Where required (e.g., EU/UK), our legal bases include contract, legitimate interests, consent, and legal obligation.

5) Showing Verification Status & Endorsements

To build trust across the marketplace, we may display your verification status (e.g., Identity Verified / Activity Verified / Unclear) on inquiry or profile interfaces that other members can see.

We may use third-party verification agencies and public registries to confirm business details.

You may opt out of Business Identity features by contacting support; certain features may be limited if you opt out.

6) Sharing Your Data (Disclosure)

We share data only as needed:

  • Service providers / processors: analytics, verification, payments, email/SMS.
  • Other users: limited profile details and verification status visible within Trade Foresight to enable trusted trade.
  • Legal / regulatory: when required by applicable law or to protect rights, safety, and security.

We do not sell personal data.

7) Cookies, SDKs & Tracking

We use cookies/SDKs to run our services, keep you logged in, measure usage, and improve stability (e.g., analytics and crash reporting). You can control cookies in your browser and manage app permissions in device settings. We will request consent for non-essential cookies/SDKs where required.

8) App Permissions (Mobile)

Depending on features you use, the app may request:

  • Camera / Photos / Files: to upload documents or profile images.
  • Notifications: to receive RFQ/PO updates and alerts.

Granting a permission is optional, but some features may not work without it. You can change permissions in your device settings at any time.

9) International Transfers

We operate globally and may transfer data to countries with different data protection laws. Where required, we use appropriate safeguards (e.g., contractual clauses). For regions that require it (e.g., China, EU/UK), we obtain separate/explicit consent before certain cross-border transfers.

10) Data Retention

We keep personal data only as long as necessary for the purposes above, including compliance and dispute resolution. Business Identity verification records are typically retained up to 12 months from last verification (or longer if law requires). We then delete or anonymize data.

11) Security

We use industry-standard technical and organizational measures, including encryption in transit, access controls, monitoring, backups, and regular updates. No method is 100% secure; we work continuously to enhance safeguards.

12) Your Rights & Choices

Subject to your location's laws, you can:

  • Access your data, or correct inaccuracies.
  • Delete your account/data (where feasible).
  • Object/Restrict certain processing.
  • Withdraw consent (this won't affect prior lawful processing).
  • Portability (receive a copy in a usable format).

Contact [email protected] to exercise rights. We may ask for verification.

13) Children's Privacy

Our services target professionals/businesses. We do not knowingly collect data from children under 13 (or the applicable age in your jurisdiction, which may be higher, such as 16 in certain EU countries). If you believe a child has provided data, contact us at [email protected] to delete it.

14) Changes to This Policy

We may update this Policy. We'll post changes here and update the "Last updated" date. Material changes may also be notified in-app or by email.

15) How to Contact Us

Trade Foresight Global Information Solutions LLC
Office #22, 3rd Floor, Tower 1, Mazyad Mall, Z9 MBZ, Abu Dhabi, United Arab Emirates
Email: [email protected]